Privacy Policy

jili8 ("jili8," "we," "us," or "our") operates the online casino platform accessible at jili8.live and any associated mobile applications or platforms (collectively, the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and plays on jili8.

This Privacy Policy ("Policy") describes how jili8 collects, uses, stores, shares, and protects your personal information when you access or use the Platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.

This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of the Platform. It applies to all players accessing jili8 from within the Philippines and from other jurisdictions where jili8 operates.

This Privacy Policy should be read together with our Terms and Conditions, which govern your use of the jili8 Platform and are incorporated herein by reference.

jili8 collects the following categories of personal data from players and prospective players:

A. Identity and Registration Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used to verify that you meet the 21+ age requirement under Philippine law).
• Gender (optional, collected for account personalization purposes).
• Nationality and country of residence.
• Government-issued identification number (e.g., Philippine passport number, SSS number, PhilHealth ID number, or driver's license number).

B. Contact Data

• Email address (used for account communications, verification, and support).
• Mobile phone number (used for two-factor authentication and account security).
• Residential address, including barangay, city or municipality, province, and postal code.

C. Financial Data

• Payment method details, including GCash account number, PayMaya account number, BPI, BDO, or Metrobank account details as applicable.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used.
• Wallet balance and bonus balance information.

D. Identity Verification (KYC) Data

• Copies of government-issued identification documents (front and back).
• Proof of address documents (e.g., utility bills, bank statements issued within the last three months).
• Selfie or live photo for facial verification purposes, where required.

E. Gaming and Behavioral Data

• Game history, including games played, bet amounts, win/loss records, and session duration.
• Bonus and promotion usage history.
• Responsible gaming settings, including deposit limits, session limits, and self-exclusion status.
• Customer support interaction records, including chat transcripts and support ticket history.

F. Technical and Device Data

• IP address and approximate geolocation derived from IP address.
• Device type, operating system, and browser type and version.
• Unique device identifiers.
• Log data, including access times, pages viewed, and actions taken on the Platform.
• Cookie and tracking technology data (see Section 7 for full details).

jili8 collects your personal data through the following means:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, participate in promotions, or otherwise interact with the Platform.
• Automatically: When you access and use the Platform, we automatically collect technical and device data through cookies, web beacons, log files, and similar tracking technologies. See Section 7 for more details.
• From third-party service providers: We may receive data from identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud prevention services, and analytics providers in connection with the services they provide to jili8.
• From regulatory and law enforcement authorities: In certain circumstances, we may receive information from PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), or other regulatory or law enforcement bodies in connection with our compliance obligations.

jili8 uses your personal data for the following purposes:

Under the Philippine Data Privacy Act of 2012, jili8 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and jili8 (i.e., the Terms and Conditions), including account registration, payment processing, and provision of gaming services.
• Legal Obligation: Processing is necessary for jili8 to comply with its legal and regulatory obligations, including KYC requirements, AML obligations, and reporting requirements under applicable Philippine law and PAGCOR regulations.
• Legitimate Interests: Processing is necessary for jili8's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improvement of our services, provided that such interests are not overridden by your rights and interests.
• Consent: For certain processing activities, such as sending marketing communications or processing sensitive personal information, jili8 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jili8 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged by jili8 to assist with age verification and document authentication.
• Fraud Prevention and Security Providers: Third-party fraud detection and cybersecurity service providers engaged to protect the Platform and its players from fraudulent activity.
• Analytics Providers: Third-party analytics service providers that help jili8 understand how the Platform is used and improve its performance. These providers process data in aggregated or anonymized form where possible.
• Regulatory and Law Enforcement Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other government agencies or law enforcement bodies, where disclosure is required by applicable law, court order, or regulatory requirement.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jili8 in connection with the operation of its business, subject to appropriate confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of jili8's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

jili8 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention functions. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting the functionality of the Platform.
• Performance and Analytics Cookies: These cookies collect information about how players use the Platform, such as which pages are visited most frequently and whether error messages are received. This data is used in aggregated form to improve Platform performance.
• Functional Cookies: These cookies allow the Platform to remember your preferences and settings, such as your preferred language and display settings, to provide a more personalized experience.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity, unauthorized access, and other security threats on the Platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain cookies may affect the functionality of the Platform and your ability to access certain features.

jili8 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with applicable AML and regulatory record-keeping requirements.
• Financial Transaction Data: Retained for a minimum of five (5) years following the date of the transaction, in accordance with applicable tax and AML regulations.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant verification process, whichever is later.
• Gaming and Behavioral Data: Retained for the duration of your account and for up to two (2) years following account closure, unless a longer retention period is required for regulatory or legal purposes.
• Customer Support Records: Retained for up to three (3) years following the resolution of the relevant support interaction.
• Technical and Log Data: Retained for up to twelve (12) months, unless a longer retention period is required for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jili8 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

jili8 takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the jili8 Platform is encrypted using industry-standard SSL/TLS protocols.
• Data Encryption at Rest: Sensitive personal data stored on jili8's servers is encrypted using strong encryption algorithms.
• Access Controls: Access to personal data is restricted to authorized jili8 personnel and service providers who have a legitimate need to access such data in the performance of their duties. All personnel with access to personal data are subject to strict confidentiality obligations.
• Two-Factor Authentication: jili8 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: jili8 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in its systems.
• Incident Response: jili8 maintains a data breach response plan and will notify affected players and the National Privacy Commission in the event of a personal data breach, in accordance with the requirements of the Data Privacy Act of 2012.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jili8:

• Right to be Informed: You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfills jili8's obligation to inform you.
• Right to Access: You have the right to request a copy of the personal data that jili8 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that jili8 holds about you. You may update certain account information directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili8's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jili8's legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that jili8 has violated your data privacy rights.

The jili8 Platform is strictly intended for adults who are at least 21 years of age, as required under Philippine law for participation in casino-style gambling activities. jili8 does not knowingly collect personal data from individuals under the age of 21.

If jili8 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete such data and close the associated account. Any winnings accumulated by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered on the jili8 Platform, please contact our customer support team immediately via live chat or by emailing our Data Protection Officer. We will investigate and take appropriate action promptly.

jili8 primarily stores and processes your personal data on servers located within or accessible from the Philippines. However, in certain circumstances, your personal data may be transferred to, stored in, or processed in countries outside the Philippines, for example when we use cloud-based service providers or engage third-party service providers located in other jurisdictions.

Where such international transfers occur, jili8 ensures that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries that have been assessed as providing an adequate level of data protection.
• Implementing contractual clauses with recipient organizations that require them to protect your personal data to the same standard as required under Philippine law.
• Ensuring that all international transfers comply with the requirements of the Data Privacy Act of 2012 and the regulations of the National Privacy Commission.

The jili8 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jili8 Platform and does not cover the privacy practices of any third-party websites or services that may be linked to or from the Platform.

jili8 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to those sites.

jili8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.

The date of the most recent revision will always be indicated at the top of this page. Your continued use of the jili8 Platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms and Conditions.

We recommend that you review this Privacy Policy periodically to stay informed about how jili8 is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili8, please contact our designated Data Protection Officer (DPO) using the details below:

• Data Protection Officer: jili8 Privacy & Compliance Team
• Email: [email protected]
• Platform: jili8.live
• Response Time: Within fifteen (15) business days of receipt of your request

jili8 is committed to resolving all data privacy concerns promptly and transparently. We take every inquiry seriously and will work with you to address your concerns in a fair and timely manner.